EU publishes final draft rules on complaints handling for stablecoin issuers
The European Banking Authority (EBA) published the draft rules on complaints handling procedures for issuers of Assets Referenced Tokens (ART) on March 13. EBA collaborated with the European Securities and Markets Authority (ESMA) to draft the regulatory technical standards (RTS). These regulatory standards are part of MiCA provisions on stablecoins. The European Banking Authority (EBA) has published draft rules outlining the regulatory standards applicable to Stablecoin issuer s in relation to consumer complaints . EBA worked on the draft regulatory technical standards (RTS) in collaboration with the European Securities and Markets Authority (ESMA). “ In order to avoid diverging complaints handling procedures among issuers of asset referenced tokens and third-party entities, complainants should be able to file their complaints using a harmonised template valid for complaints handling procedures with issuers of asset-referenced tokens irrespective o...